This page explains, in general, how to assess promotion claims and terms; it does not recommend or promote a bonus. Check the destination, your eligibility and the terms before taking any action.
Understanding promotion claims—not a code list
| Promotion detail | Example stated wagering | What a listing does not establish |
|---|---|---|
| A percentage-based welcome offer | A stated multiplier | Whether a code is required, how wagering is calculated or whether you qualify |
| A reload offer | A stated multiplier | Whether a code is required, how wagering is calculated or whether you qualify |
| Another percentage-based offer | A stated multiplier | Whether a code is required, how wagering is calculated or whether you qualify |
A promotion banner may omit important conditions, such as a qualifying deposit, cap or free-spin allocation. Do not infer those terms from a percentage or offer name. An offer name is not itself a promo code, and copying it into a field does not establish a valid claim.
This page explains how to assess promotion claims and identify the terms that matter; it does not recommend or promote any bonus. See the Lunaris bonus guide for general information about bonus terms.
A code, referral tag and campaign activation are different
Use these distinctions when inspecting an offer. They describe what to look for, not confirmed features of the Lunaris registration or cashier screens.
| Element | What it means | What to confirm |
|---|---|---|
| Promo code | Text that offer instructions explicitly tell you to enter | The exact code, eligible offer, entry point and validity conditions |
| Referral or tracking tag | Information attached to a link to identify its referral or campaign | Whether the operator separately confirms any promotion is attached |
| Campaign activation | An instruction to select or activate a particular promotion | The required action and how acceptance will be confirmed |
| Code field | A place to enter a code, if such a field appears | Whether it is relevant to the selected offer; its presence alone does not make a code mandatory |
| Automatic offer | An offer applied without manual code entry | An explicit statement that this happens and the conditions that trigger it |
A link containing extra characters after the address is not, by itself, proof of bonus activation. Equally, reaching a promotions page does not prove an offer has been accepted. Keep the destination, referral information and promotion status as separate checks.
Check the destination and claim route before depositing
- Inspect the final addressThe official English-language destination is https://lunaris.casino/en. After following a promotion link, inspect the full address rather than relying on the link label or a familiar logo.
- Match the landing offer to its termsCheck that any promotion name and stated terms refer to the same offer. A general promotions page does not confirm account-specific eligibility.
- Identify the required actionIf you are reviewing a promotion, check whether its instructions require a code, campaign activation or another action. If unclear, ask support rather than guessing.
- Confirm how acceptance is shownIf you are reviewing an offer, check how its terms say acceptance is confirmed and when any required action must happen. Do not make a payment to test whether an offer applies.
- Save the terms before proceedingRetain the offer page, applicable conditions and any support confirmation together. They should identify the same promotion and explain the remaining eligibility and wagering conditions.
Consider eligibility and restrictions before relying on any promotion
The published welcome restriction is one Welcome Bonus per household or IP—not simply one per account. A code, even if supplied directly by support, would not by itself establish that a shared-household or shared-IP situation qualifies.
- Check the household/IP restriction before treating an unused code as evidence of welcome eligibility.
- Lunaris prohibits bonus stacking. Ask which promotion would apply if another bonus is already active.
- In Ireland, the minimum legal gambling age is 18. Lunaris’s terms state 21+ or the legal gambling age in the player’s jurisdiction, whichever is greater.
- Check the legal position in your location. Lunaris’s terms allow suspension or termination for access from a restricted location; no confirmed GRAI licence for Lunaris has been established.
- If an offer fails, ask support to review the existing account rather than opening another account to retry it.
For general account setup information, see the registration guide. Account access does not establish whether a promotion is available or whether the brand is licensed in your location.
Understand the different deadlines in promotion terms
Do not assume a promotion has a particular validity period without dated terms for that offer. Code acceptance and the time allowed to use a bonus or complete wagering are separate issues. Promotion terms may specify different deadlines, including:
- Claim deadline: when the code or campaign can last be accepted, including the applicable time zone.
- Qualifying-action deadline: whether a deposit or another stated action must occur before the offer closes.
- Bonus-use deadline: whether credited funds have a separate expiry.
- Wagering deadline: whether turnover must be completed within a specified period and what starts that period.
- Effect of expiry: what happens to unused bonus funds and associated winnings under the offer terms.
These are general questions to check, not confirmed Lunaris deadlines. Keep a dated copy of any terms you review. An expired code does not establish that another code is available or that you are eligible.
Understand conditions that may apply after a promotion is activated
A bonus is not necessarily an unrestricted cash balance. General bonus terms may restrict withdrawals or the use of bonus funds and associated winnings. Review the applicable terms before deciding whether to accept an offer.
| Record | Why it matters |
|---|---|
| Offer name, page address and dated copy | Different offers may have different terms. |
| Wagering multiplier and calculation base | A banner and general terms may state different wagering requirements or calculation bases. |
| Qualifying deposit and bonus cap | A banner may not state the qualifying deposit or bonus cap; payment minima do not establish promotion eligibility. |
| Eligible games and contribution rules | Terms may assign different wagering contributions by game type. |
| Maximum winnings and any offer-specific exception | Check the applicable terms for any maximum winnings or exceptions. |
| Activation confirmation and deadlines | Retain the exact instructions and any account-specific answer from support. |
Keep game restrictions with the code instructions
Bonus terms may assign different wagering contributions to different game types or exclude particular games. Check the terms for the specific offer; do not assume a contribution figure makes a game eligible.
Do not confuse payment minima with offer qualification
Payment minima are not confirmation of any qualifying deposit for a promotion. Check the payment conditions and any applicable promotion terms separately; the payments guide covers payment information.
Questions about promotion terms
| Situation | Next check | Avoid assuming |
|---|---|---|
| A code is rejected | Retain the exact message and ask support about the code, offer, validity and account eligibility. | That an alternative spelling or another deposit will fix it. |
| A referral link opens the site but no offer is confirmed | Check the destination and ask whether the link has any promotion attached. | That referral tracking equals activation. |
| No code field is visible | Ask whether the offer uses another activation method and when it must be completed. | That a code is mandatory—or that the offer is automatic. |
| Another bonus is already active | Ask how the no-stacking rule affects the intended offer. | That accepting a new promotion leaves the existing one unchanged. |
| Terms show different wagering figures | Request the selected offer’s multiplier, calculation base and governing terms. | That the most favourable figure necessarily applies. |
| A shared household or IP may affect eligibility | Request an eligibility review on the existing account. | That a fresh account or code bypasses the welcome restriction. |
Lunaris lists live chat as available 24/7 and email support at support@lunaris.casino. For a question about terms, provide the page address, date and time, and exact wording. See Lunaris support for contact details. Support information does not establish that a promotion is available or that Lunaris is licensed in Ireland.
Read the responsible gambling guide for further guidance.
Lunaris promo-code FAQ
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Do payment minima establish promotion eligibility?
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This is an independent informational guide and is not affiliated with Lunaris Casino.