Responsible gambling: limits, warning signs and help

1. End the sessionClose the game and step away from the device. Do not make another deposit to recover a loss.
2. Protect essential moneyKeep money for housing, food, bills and other commitments separate from any gambling funds. Do not borrow to continue playing.
3. Add practical barriersConsider gambling-blocking software and ask your bank whether it offers gambling-payment blocks. Availability and coverage vary.
4. Tell someoneSpeak to a trusted person or an independent gambling-support service. You do not need to wait until a problem becomes severe.

Gambling should not be treated as income or a solution to financial pressure. Choosing not to gamble is always an option. If you choose to play, decide your boundaries while you are calm—not during a losing session.

• Use only money you can lose without affecting essentials, savings or debt repayments.
• Set an end time and a spending boundary before opening a game. Stop when either is reached.
• Keep a record of deposits, withdrawals and time spent; do not judge spending only by your latest win.
• Do not raise a limit because you are frustrated, chasing losses or trying to complete an offer.
• Avoid gambling while intoxicated, distressed or too tired to make considered decisions.

Look at gambling’s effect on everyday life, not just the amount spent. These signs are reasons to pause and seek advice; they are not a diagnosis.

• Returning to gambling to recover money already lost.
• Spending more money or time than intended, or repeatedly breaking personal limits.
• Hiding gambling, transactions or losses from people close to you.
• Borrowing, selling possessions or missing essential payments to fund play.
• Neglecting work, study, sleep, relationships or other interests.
• Feeling restless or irritable when trying to stop, or using gambling to escape distress.

The following are general categories of safer-gambling tools, not confirmed Lunaris Casino features. Lunaris’s own deposit-limit, time-out and self-exclusion tools are not documented in this guide. Do not assume a setting exists or that a request has taken effect without confirmation.

Self-exclusion programmes exist in regulated markets, but eligibility and coverage differ. An exclusion from one operator may not cover other operators. Check any local multi-operator scheme through an official source. Closing an account is not necessarily the same as self-exclusion.

Ask Lunaris directly about account restrictions

Lunaris’s official contact page lists support@lunaris.casino and says live chat is available 24/7. These are operator support channels, not independent counselling services. State clearly if you want to stop gambling rather than asking only to close an account.

Keep a copy of your request and the response. While awaiting confirmation, avoid further play and use additional barriers where available. Our support guide explains the distinction between operator support and this publisher.

In New Zealand, the Gambling Helpline (0800 654 655) can help you explore counselling, peer support, debt advice or exclusion options. An operator’s customer-service team is not a substitute for independent help.

• Look for gambling-support information through your national or regional health service, public-health authority or gambling regulator.
• Search for gambling help alongside your country or region, then verify the organisation through its own official website.
• Check service area, language, opening hours, costs and confidentiality information before sharing personal details.
• If debt is involved, seek independent debt advice rather than gambling to meet repayments.
• If you cannot identify a suitable service, ask a healthcare professional about local support.

lunaris-casino.bet is an independent, informational website for adults aged 20 or older. Separately, Lunaris’s published terms require players to be 21 or the legal gambling age in their jurisdiction, whichever is greater. Reading this guide does not establish eligibility to gamble.

We publish factual claims with sources and label unverified claims as unverified. We may earn commissions from marked partner links where promotion is lawful. Such links are not a recommendation to continue gambling. See our affiliate disclosure for funding information.

For a correction to this guide, contact publisher SmgTev through our contact page. Do not send passwords, payment details or identity documents. We cannot manage casino accounts, provide counselling or act as an emergency service.